SK SKYVVA Documentation

4. Update the Parent Record while Delete the Child of Inbound Integrate V4

In this section, you will understand to do inbound processing of integrate V4 by deleting the child records and also updating parents' records. Our mapping will allow you to append the parent reference field to be mapped.

Pre-requisite

Note: You can append any parent reference field. Therefore, you will able to map the parent fields. For example, if you append on AccountId(reference), you will see the parent's field as screenshot below. You can map the AccountNumber to the AccountNumber of Account field in order to update the AccountNumber field on the Account of the case's parent.

Fill in the URL of your org concat with /services/apexrest/skyvvasolutions/V4/integrate

integration Name

Here is the sample XML payload

It will create a completed message as screenshot below

The case record has been deleted then the link account and contact

Update the Account's field of Case Parent

Payload field Value Description

AccountNumber

Acc004

Update the AccountNumber field of the Account that is the case's parent

DescriptionAccount

Delete the Case where subject equal Create Case and Update AccountNumber to Acc004

Update the description field of Account sObject that is the parent of the case

Update the Contact's field of Case Parent

Payload field Value Description

CompanyName

Skyvva Company (Delete)

Update CompanyName to createby user of contact parent of case

LastName

Sasa

Update the description field of Account sObject that is the parent of the case

DescriptionContact

elete case where subject equal Create Case and Update LastName to Sasa

Update the description field of contact sObject that is the parent of the case

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