3. Manual reprocessing

In this unit, we will see about manual reprocessing. MessageReprocess Job is the process to be used for reprocessing failed and a pending message from the previous integration. It might be failed if the user does not edit or edit wrong business logic in IMessage Data.

The configuration of Reprocessing Message

Following, we will see how to use the MessageReprocess job to correct the message records in different cases. The different cases we support are:

• Pending Message (Yellow)
• Failed Message (Red)

1.  Pending Message The message is Pending because of a lot of reasons. They have been shown in Comment. It is one of many reasons that causes Pending, as an example below “The message has not met a condition of all workflows.“ As shown in the picture given below.

[su_box title="Note" box_color="#2a8af0" title_color="#000000"]You must correct your data to meet the condition of all workflows first before you can reprocess.[/su_box] 2. Failed Message If we get failed messages at that time we can reprocess those messages after recorrecting the issue.

Manual Reprocessing in message monitoring:

• We can see failed messages in the message monitoring in the picture given below.

• As we can see in a comment the reason for the failed message is given that no data passed for external id (Name). So click on the edit button on the failed message.

• Enter some data in the Name field.

• And Now click on the Reprocess button.

• In the picture given below, we can see a reprocessed message which shows now a green flag.

Manual Reprocessing in message detail:

• Click on the message name as shown in the picture given below.

• After clicking on it, firstly we need to correct the data on the basis of reason for failed messages.
• Click on the edit icon.

• Enter data and then save it as shown below.

• Now click on the Reprocess button as shown below.

• In the picture given below, we can see a message shows a green flag after reprocessing.