SK SKYVVA Documentation

1. How to use the Agent on a local PC with a public IP-Address?

Write ngrok on Google search

Expose a local webserver to the internet

ngrok allows you to expose a web server running on your local machine to the internet. Just tell ngrok what port your web server is listening on.

[su_box title="Note" box_color="#2a8af0" title_color="#000000"]

[/su_box]

After ngrok generate the URL address then we need to add it into Salesforce remote site Note: ngrok free version is not provided a permanent address, it will expire session at any time or expire when the user closes the ngrok screen

Go to Agent Control Board, Now the user has to make an online connection First, provide the credential to Connection Destination

Second, provide the credential of Agent for ping connection from Salesforce to AGENT

Third, provide the credential of Salesforce for ping connection from AGENT to Salesforce

Great now user creates a connection between Salesforce and Agent through ngrok localhost Summary This tutorial guides us on how to create a connection between the Agent on a local PC with a public IP-Address by using ngrok easiest local tunnel solution.

Open this article in the interactive viewer →