SK SKYVVA Documentation

1. Message Monitoring

Learning Objectives:- This unit describes:-

Introduction:-

SKYVVA´s Free Dataloader is part of the SKYVVA´s Integration Cloud App where message monitoring shows the result of processed inbound or outbound Interface.  Here the graphical representation of processed data is displayed. Users can easily sort out the pass, fail or pending data.

What is Message Monitoring?

Message Monitoring is used to check the integration result after processing the Inbound or Outbound interface. The integration result includes Pending, Failed, Completed, Cancelled status and the reason why it failed.  Additionally, we can know the real Sobject is integrated successfully with completed status. When the interface gets processed, we can see the result on the message monitoring page. It can be in two formats:

  1. For a flat file.
  2. For tree view.
In both cases, fields and functionalities are the same but the view of the record is different.

Pre-requisite:-

Do mapping with the help of the SKYVVA mapping tool.

How to use message monitoring?

We have to process interfaces to integrate data. Here, we will show how to use message monitoring. and we can apply the different types of filters to search out the uploaded data or records. we have a different type of filters as:

Filters Section contains the following fields:

IM#2019-08-06 11:14:33.218000

–  New(Blue): New messages flag is shown in blue color. It means the message is just created but the processing has not started. – Complete Message (Green): Completed messages flag is shown in green color. Data process successfully. – Failed Message (Red): Red messages flag is shown in Red color. It means that the message processing fails somewhere because of incorrect or insufficient data. – Pending Message (Yellow): Yellow messages flag is shown in Yellow color. It means that the is in the queue to process. – Canceled (gray): Gray messages flag is shown in Yellow color. We can not delete the pending message directly first we have to cancel it. – Partial completed(): This status will be used for hierarchical interfaces. Whenever the child data fail parent message is set to partial completed status.

We can see the fail, pending and completed messages in the following screenshot:

You can see the Cancelled messages in the following screenshot:

You can see the new messages with a tree view in the following screenshot:

[su_box title="Note" box_color="#2a8af0" title_color="#000000"]You can select None if you prefer to see all types of message flags.[/su_box]

How to re-process fail and pending messages?

 Failed Messages The message is Failed because of a lot of reasons, you can see it in the Comment. This is one of many reasons, such as it doesn‘t have some fields to fulfill and complete the information. As you can see the screen below, it is Failed since the Account Required fields are missing [Name]. Click on Edit and fill the missing information then Reprocess.

Click On edit.

Pending Message The message is Pending because of a lot of reasons. This is one of many reasons, it is waiting for other Failed Message to be Completed first (Message queued – Waiting for Message=IM#2017-06-21 11:08:38.853001 to be processed first). You can read reasons it is Pending in the Comment as an example below. Note: You can not delete Pending Message. You will have to Cancel it to become Grey first.

After you Reprocess the Failed Message to become Completed, Check on the Pending Message and click on button Reprocess

After Reprocessing the pending message it should display as:

Pending Message has become Failed because it required the missing Name. If it doesn‘t require the missing name and has completed information, it would become Completed.

The  Failed Message because (After evaluating the data source (Name), no data passed for the mapped external id field (Name).

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